Impeccable customer service is always our priority

We know there are many electrical companies that are vying for your business in the greater Phoenix area. Not all of those companies, however, are created equal. Our principals have been stalwarts in the local electrical services industry since 1978, and know a thing or two about what it takes to achieve longevity in this market. Beyond the ability to provide the types of repairs, maintenance and installations Phoenicians require, a company must be committed to the little things that make up impeccable customer service. You’d be amazed at how many companies forget this, but at Mister Sparky we never do.

We conduct our business in such a way as to show respect for our customers at all times. Here are a few things you should expect from our technicians when they enter your home:

  • We will always arrive on time
  • You will always be treated politely and with respect
  • Vulgarity and tobacco products are forbidden
  • We will treat your home as if it were our own and leave it the way we found it
  • If for any reason you are unhappy with our work or any other aspect of our service, your service call is free

We simply don’t understand the mindset of companies in our industry that make you wait all day for their arrival. We know your time is valuable, and don’t want to waste a second of it. As we always say: We’re on time, you’ll see, or the repair is free! Not only will we be there on time, but we’ll be ready to complete our work in a timely and efficient manner. This means arriving with a big red truck full of hundreds of parts. We call it our Warehouse on Wheels, and it allows us to complete approximately 90% of all electrical jobs without having to leave your home and return later.

Mister Sparky appreciates your business, and we want your experience with us to be a positive one in every respect. We believe in building relationships with our clients based upon excellent work and the very best in customer service. Aspiring to the highest possible levels of service may not be the norm for our industry, but it is par for the course at Mister Sparky!